We pride ourselves on our reliability and efficiency
The Highest Dedication to
Professionalism and Workmanship
Through our commitment to our clients, and recognition that one of our most important assets in the effective delivery of our service are an extremely motivated and company committed workforce, ICM Property Services has expanded to be one of the largest and most respected cleaning companies in Australia with offices both in Victoria and New South Wales.
Our company provides itself on reliability and efficiency in the delivery of property services. The company has a proven track record of delivering quality services in similar projects.
We have the resources, technical capabilities and industry understanding to undertake major and multi location contract works.
Senior Management takes direct interest in the supervision of all its contracts, with weeks liaison between client and staff in order to ensure that all project requirements are fulfilled on schedule.
With our extensive experience in the cleaning industry and fully trained staff, we can assure that a reliable and efficient service will always be provided by our company.
ICM continuously strives to develop new and innovative cleaning solutions for all our customers
— MARTIN SHOPKEEPER
ICM has in place a quality assurance program development in strict accordance with ISO9001:2000.
ICM’s compliance with the standard ensures that we take a process-oriented approach during the development, implementation and management systems we use to meet our customers’ exact requirements.
Serving clients in the construction industry necessitates adherence to the strictest quality standard. The ICM quality initiative begins with a review of the tender documents designed to align our services delivery to ensure quality results. Our approach to services delivery removes quality assurance testing from the end of the process and integrates it throughout service delivery.
ICM’s quality management practices incorporate a comprehensive set of standard operating procedures (SOPs), guidance documents and auditing tools to ensure quality
Cleaning techniques, materials and equipment can have significant effects on quality control, as best practice in the industry is constantly evolving. Appropriate training in all facets of our company ensures that all staff understand and comply with the latest best practice on service and operations.
This leads to greater operational efficiency, improved safety and reduced risk and frequently substantial cost savings.
Employees at all levels of the business have access to personal development and training opportunities, which help to enhance their skills and ensure they are better equipped to provide a quality service.
A range of leadership and functional training is offered to all employees.
Our training personnel provide a range of programmes to effectively communicate these standards to individuals at all levels.
Course are delivered in the trainee’s workplace, ICM’s training centre or at the relevant external training provider.
ICM Property Services has in place a Health and Safety program that provides 24 hours emergency response as well as ongoing health and safety programs to prevent accidents, protect the health and safety of our employees, contractors, the public and verify that ICM exceeds all required health and safety standards.
We are committed to maintaining an outstanding safety record which begins with ICM employees, who accept responsibility for their own safety and that of their co-workers.
We are rail track approved workers.
TLIF2080 Safely access the rail corridor
Pinnacle Safety and Training. RTO No. 40496